With the myriad of possible log home companies to interview, how does a customer know if they are looking at all the elements of the bid in an "apples to apples" comparison? We have been building handcrafted log homes for 25 years and find this dilemma to be the most common problem facing families. In an effort to minimize the frustration and potentially misleading information a customer must wade through, we have compiled a checklist to aide in the gathering and comparison of a business' reputation.
The following six areas should be addressed:
Price: Does the price reflect the addition or deletion of some of these elements?
- Longevity: How long has this company been in business?
- Reliability: Do they do what they say they can? How can they prove it? Do they know all aspects of their service? Do they answer your questions to your satisfaction? Are they helpful and honest?
- References: Ask to speak to at least 5 past customers, get the information and then call them. Ask the new home owners all of these questions.
- Quality Craftsmanship: What do their prior construction projects look like? Is the joinery precise? Do bolts show? Does insulation peek through the cracks, or worse, does daylight show? Is the quality evident throughout the structure, from the first round through to the roofing?
- Bidding: Have you provided each company with the same bidding information? Have you given each contractor a set of blue prints for an accurate quote? Are the contractors able to customize the basic floor plan to suit your wants and needs?
Consider these points about your design:
- Type and size of Logs
- Type of log joinery
- Type of log sealant
- Cost of delivery
- Interior railings and staircases
Keeping track of the answers to each question, and your impressions of the company, will allow you to evaluate your options and make a more equitable choice. Call, come by, or email us with questions.